Payments that move business forward. Benefits that support people.
Client Support PCI & Security. 📞 888•253•2227
PAYMENTS LEARNING CENTER
Answers that make payment decisions easier to navigate
Explore practical guidance on pricing, security, equipment and support written for the people running the business.
START WITH YOUR QUESTION
What are you trying to solve?
Choosing hardware or software
Understanding PCI requirements
Comparing pricing programs
Get account support
PAYMENT SOLUTIONS
Meet customers wherever they are ready to pay.
One clear conversation connects your channels, equipment, pricing approach, reporting needs and support expectations.
TERMINAL GUIDE
Find the right payment terminal
Compare acceptance needs, mobility, receipts, connectivity and POS requirements.
Coming Soon!
SECURITY GUIDE
PCI compliance without the confusion
Understand the responsibilities that help protect card data and the business.
PRICING GUIDE
Traditional, dual pricing or surcharge?
See how the models differ before you begin a detailed statement review.
ARTICLE
What to look for in a processing statement
Learn which line items and transaction patterns deserve a closer look.
CHECKLIST
Preparing for a payment review
Gather the information that makes the conversation faster and more useful.
FAQ
Common payment questions
Get straightforward answers on funding, equipment, contracts and support.
How do I apply for a merchant account?
Schedule a call with one of our Exectras Payment Experts. We’ll work with you to understand your business needs and suggest the best options. We’ll help you with the paperwork and get you all set up as quickly as possible.
Can I get other services too?
Absolutely! Our Exectras Payments Experts can answer your questions about our POS Solutions, Online processing, Exectras Membership and any other programs you want to know about.
How do I find my merchant ID?
Your Merchant ID (MID) is emailed to you when your account is approved. If you’re already, your monthly statements will show your MID too.
Where can I find my processing statement?
Log into your AccessOne account and view your current statements. You can request paper statements, view your recent transactions, deposits, and batches.
How do I update my account information?
If you’ve changed banks, opened another locations, relocated your business, changed ownership, or want additional services, contact Client Success at clientsuccess@exectraspayments.com and we’ll take care of you.
When will I see funds in my bank account?
In most cases expect to see the funds deposited into your bank account within 1-2 business days for Visa, MasterCard, American Express, and Discover transactions.
Already an Exectras Payments client?
Choose the support area that best matches your question.
Client success
Account and billing questions
866-253-2227
Technical support
Equipment and transaction help
866-253-2227 ext.3002
PCI support
Compliance guidance
877-392-7893
Email support
NEED A DIRECT ANSWER?
Let’s simplify the next decision.
Explore Exectras Payments and talk with a specialist about your current setup, equipment or pricing options.
Payments that move business forward. Benefits that support people. Partnerships built to grow.
866-253-2227
info@exectraspayments.com
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